These terms explain exactly what you get when Northcraft Studio builds your website, in plain English. If anything isn't clear, just ask.
Last updated 11 November 2026
Northcraft Studio is run by Minhal as a sole trader based in London. You can reach us on 07415 429636 or at hello@northcraftstudio.co.uk.
We design a concept of your new website for free, with no obligation. If you don't want to go ahead, you owe nothing. The concept design stays ours unless you decide to buy your website.
Fast, secure hosting is included with no monthly fee. Your site stays hosted for as long as we provide this service. If that ever changes, we'll give you at least three months' notice and help you move your site, at no cost.
We launch your site on the domain you already own. The domain stays yours, registered in your name, and you keep paying any renewal fee to your domain provider as you do today. We don't touch your email.
For three years from the day your site goes live, we'll make as many changes as you need at no extra cost. That covers updates to your existing site, such as:
Brand-new features, such as an online shop, payments or a custom booking system, aren't covered, and we'll always quote for them first. Send your changes by phone, email or message, and we'll tell you when to expect them.
We monitor your site around the clock. If it goes down or stops working because of a problem with your site or our hosting, we'll have it fixed within the hour.
Some things are outside our control, such as your domain provider, your email service, other companies' tools you use, or a wider internet outage. If one of these causes a problem, we'll tell you straight away and do everything we can to help get it resolved.
You own your words, photos and logos, and you're responsible for having the right to use anything you send us. Once you've paid, your website is yours to use for your business. If you ever want to move it elsewhere, we'll hand over the files.
We build every site with care, but we can't guarantee any particular number of customers, enquiries or search rankings. Nothing in these terms limits your statutory rights or any liability that can't be limited by law.
If we update these terms, we'll post the new version here. The terms you agreed when you bought your website continue to apply to it.
These terms are governed by the law of England and Wales.